Shipping and ordering
We have a generous 14 days refund policy. We do accept returns also if the product is opened/tested when it doesn’t work as expected in the setting you intended to use it. You normally have to pay the return shipping, we have addresses in USA, UK, Germany and China that you can return to. Contact us to arrange a return.
We offer a 12 Months warranty. After 12 months we also try to help out as best as we can. Read the detailed warranty policy here.
We have 4 warehouses in different locations and provide many different shipping methods. Please look at the dedicated shipping page.
If you have any questions please contact us and we’ll get back to you shortly.