Shipping and ordering

Return Policy

We have a 14 days return window from the date of delivery. You have to cover the return shipping, we refund the original shipping cost. We have addresses in USA, Germany, UK and China that you can return to. We do accept returns also if the product is opened and tested briefly when it doesn’t work as expected in the setting you intended to use it.
Contact us to arrange a return.

Warranty

We offer a 12 Months warranty. After 12 months we also try to help out as best as we can. Read the detailed warranty policy here.

Shipping

We have 4 warehouses in different locations and provide many different shipping methods. Please look at the dedicated shipping page.

If you have any questions please contact us and we’ll get back to you shortly.